Clock Hour = 700

The Office Administrative Assistant program prepares students to perform the duties of administrative assistants and/or secretaries. Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff. Students will learn business communications, principles of business law, word processing and data entry, office equipment operation and maintenance, office procedures, public relations, secretarial accounting, filing systems and records management, and report preparation.

The subjects are:

OAA101 Modern Office Environment

This subject exposes students to modern office environment, particularly to information age requirements. Students will learn:  The World of Office Administration; Employer Expectations (technical, interpersonal and communication skills); Employer/Employee Responsibilities; Office Culture and Language; Types of Organizations and Formal Organizational Structures; Understanding Your Organization.

COM101 Communication Skills

This subject prepares assistants to verbal and nonverbal communication aspects to provide effective customer services. In written communication skills area students pay particular attention to planning, composing and editing, proofreading, E-mail messages, memorandums, letters, reports, formats for reports. Students will learn proper communication techniques with a customer, customer satisfaction, conflict management and coping with stress.

OAA102  Information Technologies

This subject provides a brief overview of computers, computer parts, printers, fax machines, external hard drive, and other electronic devices. Students learn how computers are connected to the Internet and how various information resources in the World Wide Web are accessed for business use.  Students will learn networking,  Internet protocols, URL system, WWW resources.

OAA103  Microsoft Word

This subject introduces students to Microsoft Office Word 2016. Students will learn how to compose letter, typing memos and fax messages. They will also learn how to type a report, insert tables, pictures, borders, and page setup among others. They will practice creating visually impacting documents, as well as creating labels and business cards.

OAA104  Microsoft Word – Advance

This subject teaches advanced features on Microsoft Office Word program. Students will create a newsletter, create a research paper, and create a mail merge document.

OAA105  Microsoft Excel – Basics

This subject introduces students to Microsoft Office Excel 2016 package. Students will learn the basic functions of spreadsheet, familiarize with menu bars, and create worksheets. They will also learn features such as using mathematical functions and formulas, drawing charts, formatting tables and generating reports.

OAA106  Microsoft Excel – Advance

This subject teaches advanced features on Microsoft Office Excel program. Students will learn formatting and functions, extracting of data, Pivot Tables,  trend lines, and shared workbooks.

OAA107  Microsoft PowerPoint – Basics

This subject helps students in making visually impacting presentation using Microsoft Office PowerPoint 2016 software. Students will learn how to create a presentation, develop by adding tables, inserting clip art, animation, and other features.

OAA108 Microsoft PowerPoint – Advance

This subject teaches advanced features on Microsoft Office PowerPoint program. Students learn more advanced techniques in PowerPoint such as working with slide masters, creating new design templates or themes, automate presentations, rehearse the timings, copy or move slides between presentations.

OAA109 Office Administrative Procedures

This course is designed to introduce students to office procedures such as record keeping, scheduling, insurance billing, legal issues, etc.  Students will learn how to organize files, prepare documents, schedule appointments. This subject also includes instruction in business laws, data entry, office equipment operation and maintenance, public relations, secretarial accounting, records storage and management.